Reconciling SimpleRent transactions in REST each day will feel very familiar as we use the same .PAY file structure as other systems.

For REST to correctly read our .PAY file, you will need to ensure the Tenant Download Option of REST Professional is activated. If multiple financial institutions need to be used, the Third Party Tenant Download Option must also be activated. Please contact Rockend if a change in licence is required.

REST Initial Setup

At the PC where the download receipting will be performed, start the “Process Tenant Download File” function from the Transaction menu. If the optional module has not been installed, a message will be displayed indicating that your REST licence needs to be upgraded. 

Select the menu item “Other / Utilities / Company Details” and click on the “Bank, Charges and Taxes" tab. 

Click on the button to "Configure / view bank download".
Answer the prompts until you see the following dialog.

IMPORTANT: You will need a security response code from Rockend to add, edit or delete configuration information. Please ensure this is done before your first transactions are settled to your account

Select the bank you wish to modify or click "Add bank" to add a new bank. Note, to add more than one bank, refer to Third Party Tenant Download on page 4 of this document from REST. 

Download your Daily Transaction Report

Each day, nominated users will receiver two emails from SimpleRent

Email 1: "Daily Transaction Processing Report .PAY"

Save this file to the folder for REST to process the data

Email 2: "Daily Transaction Processing Report .PDF"

Save this file to a folder for future reference. This is the PDF file that is easy to read. You may have a step in your own business process for printing and filing this report.

Processing the Tenant Payments in REST

At the PC where the download receipting will be performed, start the “Process Tenant Download File” function from the Transaction menu.

To aid in the reconciliation process, SimpleRent forces the following transactions to be receipted manually:
 - Entry Payment
 - Bond Payments
 
If you need a hand getting set up or have a question, please reach out to us on "Chat" and we can meet via an online screen sharing session...we are here to help :)

Did this answer your question?